Frequently Asked Questions - Other

Other Questions

When and where are your classes?

We usually run workshops on weekends at Little River and a variety of other locations around Victoria, NSW, SA, Queensland and WA. Click here to see information about our workshops. 

 

How much postage should I include?

If your order is below 500 grams postage will usually be $12.

For orders between 500g - 3kg postage will usually be $18.

For orders between 3kg - 5kg postage will usually be $22.

For details of how much certain products weigh follow the following link: Postage Information

If your order contains large, bulky items (such as baskets) the postage cost may be calculated by volume, not by weight. 

If in doubt, contact us on (03) 5283 1396.

 

If I place my order today, when will I get my order? Am I in the next day delivery area?

We generally send orders out on Monday, Tuesday and Wednesday. For goods that require freezing or refrigeration we send express post, otherwise we send regular parcel post.

When you submit your order please remember to include a phone number we can contact you on during business hours, because if there is any delay or issues with your order we will contact you by phone.

The following post codes are within next day delivery area from our location and orders should usually be delivered before 5pm on the next working day:

0200-0250

1000-1920

2000-2249

2555-2574

2740-2786

2250-2263

2280-2300

2302-2310

2484-2490

2500-2530

2600-2639

2640

2641

2708

2900-2920

All locations within Victoria

4000-4209

4210-4299

4300-4305

4350

4352 (PO Box only)

4500-4510

4520

4550-4601

4650 (township only)

4655 (township only)

4670 (township only)

5000-5199

5800-5999

6000-6005

6800-6899

7000-7019

7050-7053

7055

7892

7248

7325

8000-8899

 

Do you have a shop I can visit?

Yes, we have a small warehouse that doubles as a shop if you are interested in having at look at some of our products in person. We are located in Little River, Victoria, which is 50km south west of Melbourne.

 

Do you have a ‘beginner’ pack?

Yes we do - but there are so many different types of cheeses and different ingredients for each of these cheeses that it is not possible to make just one beginner pack that allows you to do everything - so instead we have cheesemaking kits for a variety of different cheeses - camembert, blue, washed rind, mozzarella, fetta, romano/parmesan and cheddar. If you want to make a combination of cheeses we also have a number of beginner packs for a number of cheeses. 

If you are a beginner, it's also a good idea to check out the following link: I want to get started! and go from there.

 

What hoops should I buy?

If in doubt as to what hoops you should buy, check our list of cheeses and how to make them. This will help you choose hoops that are appropriate for the cheeses you want to make.

Here is a list of the most common cheeses and baskets:

Camembert P00627 or 800516

Brie P00608 or P00712

Cheddar P00653

Blue Vein P45350

Fetta P00631

Gouda/Edam - mini gouda hoop F0361700

Washed Rind  P00627)

Romano/Parmesan P45340

But, remember, there are no rules with what size and shape a particular cheese needs to be - it's up to you. Feel free to experiment with less conventional sized and shaped baskets and you may get some very pleasing and very popular results!

 

 

 

Do you have an outlet in any other states?

No, but as we supply primarily by mail order we are able to serve all states in Australia and even some overseas locations!